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Order

(Topic created on: 02-03-2023 08:14 PM)
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Kieran
Journeyman
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Hello I have placed an order and I have received the order confirmation email, however when looking on the order look up page it has been showing as order acknowledged since 11:00 this morning UK time.

 

The delivery date is tomorrow 03/03/23 will this definitely be delivered tomorrow and does anyone have a rough time on when it will move to the next stage preparing dispatch.

 

Thanks again for your help

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3 REPLIES 3
Juli3n
Hotshot
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You better contact Samsung directly for this, you can do an online chat with them.
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-Robot-
Samsung Members Star ★
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It does jump from order confirmed to dispatched etc.... Very fast

Have you had delivery email from dpd yet? That usually delivers it, if not likelihood you any getting it tomorrow

I usually download dpd app and see if any parcels are scheduled for delivery to your home
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pabeda
Explorer
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I ordered an S23 Ultra with 512GB of internal memory & 12GB, but received an S23 Ultra with 256GB of internal memory & 8GB. Someone probably thought that I will not check this, but I checked the memory & RAM to confirm whether it was correct. I immediately returned the phone for a replacement, but Samsung is taking an annoyingly long time to send me the correct handset. It's a shame Samsung doesn't appear to care at all.
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