Order keeps getting Cancelled - Terrible Checkout

[manthan99]

Have been trying to order stuff off the Samsung Canada store for the past couple days and they keep cancelling my order. The reason is freaking insane and horrible. They say its a payment issue and I've triple checked my billing address and credit card numbers too. I also contacted the bank and the bank said that everything is okay on their side, its Samsung that cancels the order. I even checked my statement and its crazy how i see a charge posted and then after a couple hours when they send the cancellation email, the charge is reversed. I am not the only one with this issue, Reddit is filled with such complains about Samsung. They really need to fix their system if they want business. Customer support is utterly useless too, they copied and pasted a generic reason of why it got cancelled. SOMEONE FIND ME A SOLUTION PLSSS 

[Glenntech]

Im afraid you will need to contact the Members Community in your region.
This is the UK Community and so can't really advise on your situation.
Usually it's something simple as the delivery and billing address being different.
Make sure the payment type is supported.
Also sometimes if you're ordering something that is out of stock and is being superceded can stop the order.
You don't say what you are ordering.

[Members_AVzlQOd]

I'm in the UK and had the same issue yesterday and today. Have tried to order twice. Got order acknowledgement but then later a cancellation email. I paid with PayPal credit as it is advertised on the website with 0% finance. PayPal credit was approved and I assume they pay Samsung. Samsung when I asked on chat implied it was an issue with payment and that I must not have passed security checks. Then asked if I'd tried klarna instead 🤷🏻‍♀️