No £100 voucher Fold 4 preorder

[CaptWillard]

Preordered the Fold 4 in black 512GB from the online Samsung store UK. Triple checked and no £100 voucher in box. Anyone else had the same issue? 

[christianlowe]

5 maybe 6pm I'd say

[Soulja]

I also pre ordered grey green 512gb and did not find a voucher in the black box or the dpd bag that it was sent in. Called CS online shop and they have escalated the issue. They did say its subject to availability but I find it unfair if that was the case considering I received the phone on Friday 1 week before official release.

[Ibssss]

Could be an offer to the upgrade programme only??!

[Boggy]

just read the small print "Pre-order from Samsung.com by 25/08/22. £100 voucher will be delivered in the box with your new device. Subject to availability" SUBJECT TO AVAILBILITY is the punch line........still hoping

[PSE]

The £100 voucher features on the current Samsung pre-order page so it’s not likely to be out o stock. It’s available on any type of order…

[Soulja]

Good news, samsung issued with me a £100 voucher code to be used on the main site,not on the Epp site where I ordered from. Managed to  buy ear buds 2(£99) but had to add an s22 screen saver as it was the cheapest item on site as u need to spend over £100. 😀

[BandOfBrothers]

A good result @Soulja 👍

[CaptWillard]

After getting in touch on live chat Samsung emailed the voucher. 

[Laconic]

I was not able to use the voucher via an EPP site. However, the voucher says may be used at Samsung.com and that is where the EPP site takes you. Do you know of any specific terms and conditions where Samsung states that the £100 voucher cannot be used?

[PSE]

Yes!