No DHL tracking number?

[Chaitanya]

Hi, I just received a confirmation email about my products being dispatched from Samsung online store. On my orders page I can see that it is being shipped with DHL, however I do not get any tracking number in my email or on the webpage displaying the status of my order. This is weird because even for a 10 Euro worth of product from Amazon or other companies I always get a tracking number when my product is shipped. I like to keep an eye on the parcel myself, but I cannot do that without the tracking number. Is there any way I can get the tracking number for my parcel?

[ZeroTwo · Accepted solution]

The tracking number sometimes comes with a certain delay by email. You should receive the tracking number within the next few hours.

[Chaitanya]

Thanks! this is the first time I am ordering anything directly from Samsung online store so I wasn't sure.

[DJBushfunk]

DHL was ist los mit anmelden? Wenn ich etwas bestellt habe, dann werde ich das schon nachverfolgen, oder gehe direkt zur Post oder rufe da an, wo ich bestellt habe...

[ZeroTwo]

If you don't receive an email from DHL with a tracking number by tomorrow, the shop support can certainly help.

Samsung Online Shop
06196 77 555 11
Monday - Friday 8 - 19 Uhr. , Saturday 8 -17 Uhr

[Chaitanya]

Received the DHL info 👍