Update firmware for Samsung G5 Odysssey C34G55

[Bohdan_I]

Hello. I bought a new monitor and ran into a problem. The monitor does not turn off when the computer is turned off. Type: LC34G55TWWIXCI Software version: M-T5534GCPA-1003.0

I have another such monitor but with firmware version 1002.4 and there is no such problem. Please help with updating the firmware to the old version or the new one.

[Members_bClQF58]

Hi @Daniel-M, 

I followed your advice and did contact them. I didn't get any viable solution. My last hope before returning it is to check if there is, somehow, a hidden firmware update not shown/released on the website of the product.
If any of you could help me, I'd really appreciate it.

Thanks

[Lupo1234]

I have a problem with mine, maybe one can help:

I have this strange "stripes"

Latest Drivers, DP Port, RTX 3060TI. Also tried HDMI, same thing

[Daniel-M]

Hi @Lupo1234!

I would recommend that you get in touch with our customer support regarding this. As it looks like this may require service. Not sure which country you are in:

SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/

[someone33]

hello i have a g5 monitor model LC27G55TQBMXEG and i cant find any frimware files or anything  i have 1001 verison and also there's flickering any help?

[Daniel-M]

Hi @someone33!

You already have the latest version available for your monitor. If you experience that the screen flickers, we recommend that you test to check that the image cable is properly seated and also test with a different cable if you have the opportunity to do so.

[Nico568]

@Daniel-M

Hi Daniel,

I got the same issues with my G5 as decribed here.
Model: lc34g55twwpxe

Software: M-T5534gcpa-1005.3

Is there an update available yet?
I often have vertical flickering stripes in any browser if connected via DP, not with HDMI tho.

Thank you very much in advance.

[Daniel-M]

Hi @Nico568!

We do not have an update regarding this at the moment. We will get back to you as soon as there is an update.

[AidenW]

cant seem to be able to make my monitor run 165hz any advice or a firmware update etc? would love to have it fully unlocked thanks.

[Daniel-M]

Hi @AidenW!

You already have the latest firmware available for your monitor. We recommend that you check the specifications of the image cable you are using. As well as check if you can change the Hz in the computer settings.

Should none of this work, we would like you to come back with what kind of cable you are using and what kind of device you have the monitor connected to.

[ImZero1]

Hallo Emmi ,can you help me please I have Samsung Odyssey LC34g55twwrxen

I have problem with monitor , I can't upload firmware on my monitor , I have downloaded on my PC , and on my USB Stick, but when I tried to upload to monitor , shows me that file doesn't exist on my USB Stick. Can you help what can I do. 

My monitor has 165 hz , but at moment I don't get more of 100 Hz. 

Thanks for an kind of help.