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Unauthorized monthly charges

(Topic created on: 26-07-2022 06:44 AM)
2002 Views
Heatherk1
First Poster

‎25-07-2022 08:49 PM

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I have a recurring bill labeled Samsung electronics that the amount is different every time. I have no purchased apps and have bought nothing from Samsung- it is all through t-mobile. Can't figure out why or if this is legit?

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3 REPLIES 3
GoanGeek
Samsung Members Star ★

‎25-07-2022 09:08 PM

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Anything to do with Samsung care?
As I remember they were offering it free for a certain time and then you probably get charged if you don't stop it.

Just a thought.
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Mark29359
Helping Hand

‎26-07-2022 05:56 AM

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Make sure its not a payment going out of your bank.
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BandOfBrothers
Samsung Members Star ★★

‎26-07-2022 06:44 AM

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Hi @Heatherk1 

 

Contact your bank to query the deductions and they'll investigate for you and if necessary return any wrongky taken funds.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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