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Samsung boost

(Topic created on: 27-01-2024 10:48 AM)
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Davethestick
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Hi. I claimed my £10 voucher during the problems with the galaxy store not working (not realising at the time the store wasn't working) and when it was working i purchased a wallpaper for £0.89. I now go to the store to purchase something else with the code and it says the voucher has been used. Yet there should still be £9.11 left. Does anyone know how to solve this? 
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11 REPLIES 11
keugier
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The Galaxy store voucher is only reedemable once regardless of what funds are left . Once you used that voucher you've used it.
Davethestick
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Ah OK thankyou for letting me know, much appreciated
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Stuvan
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I found this out the hard way too.

I bought a font that ended up costing me a tenner.

I'll never buy anything else from the store ever again.

It's absolultely scandalous.
Davethestick
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Yeah it's naughty tbf
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Davethestick
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Ah OK thanks for letting me know
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keugier
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Sorry buddy.. it dosent make any sense of their payment structure..
Davethestick
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No none at all. £10 is £10. Not 89 pence
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keugier
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I've already complained to their customer service and when thru the whole argument, and if you though to refund the purchased item and void the transaction. They added the verbiage that you cancel any of the item after you've pressed ; pay now. 1706375045163.jpg
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Davethestick
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So no return of the whole amount then 😞
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