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Help please

(Topic created on: 12-02-2021 04:06 PM)
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Zip13
Journeyman

‎12-02-2021 04:06 PM

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Hi

I am having an issue about which I wish to contact Samsung Exec's (sorry this forum not place to discuss). Please can anyone advise if they have had a need to contact either Koh, Dong Jin or Kim, Hyun Suk in the past, how they went about it or how they obtained contact details. 

Many thanks Sean
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JAMES4578
Samsung Members Star ★★

‎16-02-2021 04:09 PM

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Hi @Zip13  I take it  you have been in touch with Samsung Support and are not satisfied.   An email address for President M Soo Kim can be found on this link, I cannot post this publicly.  https://www.ceoemail.com/index.php?s=S 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Zip13
Journeyman

‎16-02-2021 08:46 PM

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In response to JAMES4578
Thank you. Yes I have an issue, I have escalated to UK president email but get the impression this is just next tier customer services and I just want someone to review and use commercial judgement. Appreciate your help.