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Download Contacts and Photos to my Macbook

(Topic created on: 12-06-2022 09:17 PM)
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crisal
First Poster
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Hi all, I got robbed and they took my Samsung S21. Now I've lost all of my contacts and photos, but I still keep the access info to my Samsung accounts. Is there any way to download all the info that I had in the back-up copy to my Macbook? The most important things are contacts and photos.

Thank you!

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4 REPLIES 4
Pugs1957
Samsung Members Star ★
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Hi, I'm sorry to hear your news. Please see https://techweez.com/2020/10/14/samsung-cloud-end-of-an-era/

As you can see photos will have been deleted. Did you have a One Drive back up?
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AndrewL
Moderator
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@crisal: Further to the reply by @Pugs1957 you may also wish to try signing in to the Google account that you had registered to your Galaxy S21, as your contacts and photos may have automatically been backed up here. Alternatively, please sign in to Google Photos to check if your photos have been archived in this location.

https://www.google.com/photos/about/

Wishing you all the best.

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crisal
First Poster
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Thanks for your answer. No I didn't =(

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crisal
First Poster
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My last photo back up was 5 days before the loss of my phone, but the contacts were like from 3 year ago. So I'm looking to download them from samsung cloud. I read that if you sign-in in a Samsung phone, you could save at least the contacts. Anybody knows anything about that?

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