08-10-2021 10:25 AM
How do I complain about a warranty decision?. Is there an appeal procedure?. Thank you
08-10-2021 03:58 PM
08-10-2021 04:32 PM
If you contact one of our Teams here https://www.samsung.com/uk/support/contact/ We'll be able to help out with this.
Welcome to the Community!
11-10-2021 12:29 AM
11-01-2022 03:08 PM
Small claims court maybe the next option if Samsung doesn’t honour their warranty to the customers who purchase in good faith.
23-02-2023 10:46 PM
I am minded to take action against Samsung for failing to honour their obligations under the 5 year warranty for our Ecobubble washing machine. Has anyone else done this?
23-02-2023 10:47 PM
You should do that!
23-02-2023 10:49 PM
I agree: a complete waste of time!