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Galaxy Z Fold | Z Flip

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Who Me Too'd this topic

TazTheKitsune
Explorer
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I have an issue with the newly released update. It get stuck. And just won't move at all. After a while it says that it failed download. When I get back to it, it shows the same thing.

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Worse part is that if you leave it to download, every now and then it kicks you out of your app to go back to that download page.

Please fix this. 

Also yes I tested the safe mode. But nothing.

And no I can't use any other connection as you(samsung) do not allow 5g software update for some reason.... when I have unlimited data.... and a ***** WiFi. (Who can still be used to download and play games.)

Edited: the options provided didn't work
 Because it was the WiFi who was set up in such a way to block anything like this to be downloaded. Now that brings back the issue of not allowing users who had unlimited mobile data to download over 5g. 
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