Been on the Samsung Shop and have a query?
2 weeks ago
Hi,
I registered interest in the unpacked event for £50. Received my voucher for that and ordered the Galaxy Watch Ultra.
Day later I get a random email saying the order was cancelled. I contacted support and they say it didn't pass their security checks and they suggested I placed the order again. Now as the voucher is used I do not get the pre-order discount and I won't get a refund for registering interest. Wonder if anyone else had the same issue and how to go about this?