Dear Samsung Support Team,

I am writing to bring to your attention a display issue I am experiencing with my Samsung Galaxy S21 FE (model number: [insert model, e.g., SM-G990E]).

After a recent software update i.e. on 21/05/2025, a vertical green line appeared on my device screen. The device has not suffered any recent physical or water damage. While the phone did experience a minor fall around 6 months ago, it continued to function perfectly without any display issues until this update... This issue seems to be affecting many users and appears to be a hardware fault triggered by the update.

Device Details:
- Model: Samsung Galaxy S21 FE
- Date of Purchase: Oct 26,2022
- Place of Purchase: online platform/Flipkart

I kindly request that you consider this under the screen replacement program that has been extended for devices facing this issue. I am willing to visit an authorized Samsung service center as needed.

Please let me know the next steps to get this resolved at the earliest.

Thank you for your support.

Sincerely,
Samsung User.