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Been on the Samsung Shop and have a query?

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Who Me Too'd this topic

Mehuld
Apprentice
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Hello Samsung Community,

I ordered the Samsung S9 FE from the official Samsung website with a promised delivery date of October 2nd, 2024. However, it's now past that date, and my order hasn't even been dispatched. I’ve tried reaching out to customer support multiple times, but I haven’t received any clear answers about my order status.

This situation is extremely frustrating, and I feel like I’m being ignored. Please be cautious if you're planning to purchase from Samsung.com — this experience feels like a scam, and I don’t want others to go through the same hassle.

Has anyone else experienced similar issues? Any advice on how to get this resolved would be greatly appreciated.

Thank you.

Who Me Too'd this topic