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Original topic:

Instagram crashing

(Topic created on: 17-11-2019 07:49 PM)
Leequ
Journeyman
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Since updating to the new UI I cannot post a story to instagram. 

 

I click the picture, go to edit it but when I click post the app closes and the picture isn't posted. 

 

Never experienced this issue before, anybody else finding this? 

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3 REPLIES 3
BenGinders
Helping Hand
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Hi @Leequ 

I don't use Instagram myself but first I would check permissions have been aloud for the app (particularly storage)

Other than that I would always go for wipe Cache & Storage for the app

On my S10+ powered by Android 10 improved by One UI 2.0,
Ben Ginders
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TomaszT
Beta Moderator
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Hey @Leequ 

 

I have not encountered this problem on my device, but if you haven't already, please be sure to share an error report with us via Beta Feedback option in Samsung Members app! :fisted-hand:

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Leequ
Journeyman
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I've tried several restarts and it still doesn't allow me to post. This only happened after the update. 

 

I've reported it 

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