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Instagram crashing

(Argomento creato il giorno: 17-11-2019 05:42 PM)
635 Visualizzazioni
Leequ
Helping Hand
Opzioni

Since updating to the new UI I cannot post a story to instagram. 

 

I click the picture, go to edit it but when I click post the app closes and the picture isn't posted. 

 

Never experienced this issue before, anybody else finding this? 

3 Risposte
BenGinders
Helping Hand
Opzioni

Hi @Leequ 

I don't use Instagram myself but first I would check permissions have been aloud for the app (particularly storage)

Other than that I would always go for wipe Cache & Storage for the app

On my S10+ powered by Android 10 improved by One UI 2.0,
Ben Ginders
TomaszT
Beta Moderator
Beta Moderator
Opzioni

Hey @Leequ 

 

I have not encountered this problem on my device, but if you haven't already, please be sure to share an error report with us via Beta Feedback option in Samsung Members app! :fisted-hand:

Leequ
Helping Hand
Opzioni

I've tried several restarts and it still doesn't allow me to post. This only happened after the update. 

 

I've reported it