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Original topic:

Fingerprint Issue

(Topic created on: 28-10-2019 10:58 PM)
OriginalSurfer
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If my initial try of my fingerprint fails then the system seems to freeze, I have to reload app or refresh the screen to be able to try again, I can't just put my finger on the sensor again nothing happens!

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3 REPLIES 3
ETHAN0
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I'm not able to replicate this issue on my device. Have you tried a simple restart? 

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TomaszT
Beta Moderator
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Hi @OriginalSurfer 

 

There are some problems currently with scren locks, but our development team is already working on a solution.

It would help if you could send us an error report via Beta Feedback option in Samsung Members app when it happens.

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OriginalSurfer
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Yes makes no difference on mine here 

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