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Original topic:

Calls and messages

(Topic created on: 08/11/19 16:54)
Sam1234582629
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Cant recieve calls or messages.

Can someone help me please?

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Sam1234582629
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Hi @TomaszT, I can recieve calls and messages now it turned out to be the network provider being down

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BenGinders
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Hi @Sam1234582629,

Does your phone say it's connected to the network?

Is it showing any errors 

On my S10+ powered by Android 10 improved by One UI 2.0,
Ben Ginders
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Sam1234582629
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Hi @BenGinders my phone is connected to my network and isn't showing any errors at all, just confusing me a bit
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TomaszT
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Hey @Sam1234582629 

 

Can you use mobile data? Or any other netweork related options?

Like if you go to Settings > Connections > SIM card manager, are all the options grayed out? 

Also is the correct SIM card set for Calls and Messages?

 

If all of it is correct, then please share an error report wiht us via Beta Feedback option in Samsung Members app.

Our development team will have to take a look at it. :fisted-hand:

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Sam1234582629
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Hi @TomaszT, I can recieve calls and messages now it turned out to be the network provider being down

View solution in context

TomaszT
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Hey @Sam1234582629 

 

I am glad it wasn't something permanent :smiling-face:

Thanks for letting me know! :winking-face:

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