Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to receive phone calls or text network blocked

(Topic created on: 10-11-2019 05:54 PM)
419 Views
kas
Journeyman
Options

Since the last update my phoned stopped receiving  calls and messages I phoned my sim provider who told me some thing was blocking signal advised me to change network settings to 2g until it was cleared  this worked ....however I am still waiting  for it to clear a few people have said its due to the last update please can any one advise   

0 Likes
2 REPLIES 2
TomaszT
Beta Moderator
Beta Moderator
Options

Hey @kas 

 

That is certainly odd :thinking-face:

Please enable regular settings, try to receive a call and then switch back to 2G. Right after that share an error report with us using Beta Feedback option in Samsung Members app! 

0 Likes
kas
Journeyman
Options

hi thank you yes i do try every morning but nothing changes i have just tried again 8.30 am and sent feed back

regards

0 Likes