Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Calls and messages

(Topic created on: 08-11-2019 03:54 PM)
1159 Views
Sam1234582629
Pioneer
Options

Cant recieve calls or messages.

Can someone help me please?

0 Likes

1 Solution


Accepted Solutions
Solution
Sam1234582629
Pioneer
Options

Hi @TomaszT, I can recieve calls and messages now it turned out to be the network provider being down

View solution in context

5 REPLIES 5
BenGinders
Helping Hand
Options

Hi @Sam1234582629,

Does your phone say it's connected to the network?

Is it showing any errors 

On my S10+ powered by Android 10 improved by One UI 2.0,
Ben Ginders
0 Likes
Sam1234582629
Pioneer
Options
Hi @BenGinders my phone is connected to my network and isn't showing any errors at all, just confusing me a bit
0 Likes
TomaszT
Beta Moderator
Beta Moderator
Options

Hey @Sam1234582629 

 

Can you use mobile data? Or any other netweork related options?

Like if you go to Settings > Connections > SIM card manager, are all the options grayed out? 

Also is the correct SIM card set for Calls and Messages?

 

If all of it is correct, then please share an error report wiht us via Beta Feedback option in Samsung Members app.

Our development team will have to take a look at it. :fisted-hand:

0 Likes
Solution
Sam1234582629
Pioneer
Options

Hi @TomaszT, I can recieve calls and messages now it turned out to be the network provider being down

TomaszT
Beta Moderator
Beta Moderator
Options

Hey @Sam1234582629 

 

I am glad it wasn't something permanent :smiling-face:

Thanks for letting me know! :winking-face:

0 Likes