Questions

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Frame rate

Posted by 23-11-2021 12:56 PM in Questions

Has anyone else noticed that a drop in frame rate since the most recent update. Mainly on the home screen. View Post

24-11-2021 08:36 AM

@FrostGryffin, Yes, I've noticed that, too 😔. Could you please, report the problem via the Samsung ... View Post

Widgets and writing

Posted by 23-11-2021 11:53 AM in Questions

Hi all, anyone else having problems with the writing and widgets getting really small after the update? I've changed to bigger ones but it goes... View Post

27-11-2021 03:55 PM

Any specific widgets? Are you able to post some screenshots please? View Post

Google Pay

Posted by 22-11-2021 05:41 PM in Questions

Since installing the One UI Beta software, I've had a message up saying this is noonger supported by Google Pay which is bloody amazing! If... View Post

23-11-2021 07:52 AM

@Slaters1208 Earlier, during the Beta Program, Google Pay app was not functional. However, this time... View Post

Accessing recovery mode

Posted by 21-11-2021 05:49 PM in Questions

I don't seem to be able to access recovery mode on S20+. Anyone else experiencing the same issue? My attempts so far: ... View Post

22-11-2021 09:26 AM

Hi @Ahassona, Below you can find a path to access the Recovery Mode: 1. Turn off your device2. Conne... View Post

Can I remove ui4 and go back to ui3 ?

Posted by 18-11-2021 03:13 PM in Questions

Certain apps read that my device is rooted h cause I have updated to this beta View Post

19-11-2021 09:21 AM

@thisismyphone, To withdraw from the Beta programme, you must apply for withdrawal through Samsung M... View Post

When will beta 2 be released for the S20's

Posted by 18-11-2021 02:13 PM in Questions

Is there any info for when beta 2 will be released? View Post

22-11-2021 08:57 AM

@chippie, Developers want to receive suggestions and are waiting for them. There is always a chance ... View Post

Gallery videos

Posted by 18-11-2021 09:41 AM in Questions

Videos in the gallery app now open up muted. Don't know if this is a new feature or a new bug View Post

19-11-2021 09:11 AM

@Graykenhill, Please, clear cache of the Gallery app and then reboot your phone. If the situation wo... View Post

S20 Plus Screen Glitch

Posted by 18-11-2021 06:00 AM in Questions

Hello! I've purchased my S20 Plus in 2020 May, and I've been experiencing glitching white lines on my phone screen since 2021 October,... View Post

18-11-2021 09:38 AM

Oh is that possible? How can I find & attach the log files? View Post

Are features locked now?

Posted by 18-11-2021 05:45 AM in Questions

I seen that you're officially releasing OneUI 4.0 to the S21 series, does that mean all features are locked now? No matter what we suggest -... View Post

18-11-2021 09:34 AM

@Eltas, Indeed, the official version of the software has already been released to S21 devices. Howev... View Post

Another audio issue

Posted by 17-11-2021 07:11 PM in Questions

When playing a video from my gallery, the sound won't play unless I press volume up regardless weather I have volume settings on or not. View Post

18-11-2021 09:24 AM

@Graykenhill, Please clear cache of the Gallery app and then reboot your phone. If that won't help, ... View Post

Music playing whilst in phone call

Posted by 17-11-2021 12:50 PM in Questions

Whilst my G986B/DS is connected via my car radio Bluetooth. When I have music playing via Spotify, and I start making a phone call, the music will... View Post

18-11-2021 09:40 AM

@RhysH, Thank you for having reported the issue. Hopefully it will be fixed soon . Have you tried to... View Post

Samsung watch 4

Posted by 16-11-2021 10:24 AM in Questions

Is anyone else having problems getting notifications through on their watch since installing the beta program? View Post

22-11-2021 10:06 AM

Yes thanks..i rebooted both & it seems to have sorted itself out View Post

Facebook keyboard issue

Posted by 15-11-2021 12:14 PM in Questions

Anyone else getting keyboard lag / crash when using Facebook? I've been posting ads on Marketplace and after first line of typing then keyboard... View Post

16-11-2021 09:54 AM

I'd tried all the above and regularly clean all the app caches and system cache but it still keeps o... View Post

Bluetooth Audio

Posted by 15-11-2021 10:14 AM in Questions

I've notice using the Bluetooth Audio that sound is lagging/short cut outs on the beta View Post

17-11-2021 05:13 PM

I've also experienced this or sometimes it will disconnect randomly if it's not that it'll switch au... View Post

S20 beta

Posted by 15-11-2021 06:45 AM in Questions

I've noticed a bit of lag on the back button at times View Post

16-11-2021 08:35 AM

It's OK seems to now be fine View Post

Notification panel music player

Posted by 14-11-2021 12:12 PM in Questions

Are they going to return the coloured music player in the notification panel or will it stay the same default colour in one UI 4? View Post

15-11-2021 09:44 AM

@FrostGryffin, I'll pass your feedback on to the developers. It would be great to be able to use the... View Post

Reset Network settings

Posted by 13-11-2021 09:32 PM in Questions

Reset network settings not work on S20 ultra for me. On 1 beta that's can be possible I think View Post

15-11-2021 09:39 AM

@maciejireland, If you still cannot reset network settings, report this problem via the Samsung Memb... View Post

Unable to open themes page

Posted by 13-11-2021 04:40 PM in Questions

Since updating I have been unable open the theme settings page as it keeps loading. Anyone else have this issue? View Post

15-11-2021 09:29 AM

@wezmeister17, I am glad to hear that you've managed to solve the problem 😊. View Post

Secure folder locked

Posted by 13-11-2021 03:46 PM in Questions

I cannot access my secure folder, i write my pin and it says incorrect, 5 more tries until locked, i restart my phone it still keeps going down in... View Post