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Another audio issue

(Topic created on: 17-11-2021 07:11 PM)
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Graykenhill
Pathfinder
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When playing a video from my gallery, the sound won't play unless I press volume up regardless weather I have volume settings on or not. 
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1 REPLY 1
MartynaK
Beta Moderator
Beta Moderator
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@Graykenhill,

Please clear cache of the Gallery app and then reboot your phone.

If that won't help, report the problem via the Samsung Members app attaching log files:hand-with-index-and-middle-fingers-crossed:.

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