21-10-2019 09:21 AM
Does anyone else have this problem?
Solved! Go to Solution.
21-10-2019 09:36 AM
Hi,
I believe this was one of the lnown bugs in the German Beta, please try following the below instructions
After selecting Settings> Apps> Show system applications in the upper right corner,
1. Select "Media Storage"> Storage> Delete Data
2. Select "Sec Media Storage"> Storage> Clear Data
21-10-2019 09:36 AM
Hi,
I believe this was one of the lnown bugs in the German Beta, please try following the below instructions
After selecting Settings> Apps> Show system applications in the upper right corner,
1. Select "Media Storage"> Storage> Delete Data
2. Select "Sec Media Storage"> Storage> Clear Data
21-10-2019 09:52 AM
Thanks! Worked a treat!
21-10-2019 09:53 AM
Hi have you any other suggestions because that one didn't seem to stop it
Thanks
21-10-2019 10:00 AM
Scratch that it has worked! Thank you
21-10-2019 10:06 AM
21-10-2019 11:54 AM
My phone doesn't have the option to clear data just cache. And the error keeps showing Every few seconds. Unable to revert back to android pie because play store won't work due to the error so I can't install smart switch
21-10-2019 03:40 PM
Once you click top right hand corner I cant see anything about "media storage" and this issue is becoming very frustrating. Any other suggestions please?
21-10-2019 07:02 PM
Make sure you choose to show system apps and clear the storage on the Sec Media Storage as well as media storage
21-10-2019 08:01 PM
I am glad that this solved your problem!
If there are any "known issues" we will usually share them either in "Beta notice" or in the notice for joining the Beta, so it is a good idea to check those first!
@mark770 As @BenGinders mentioned, make sure you have selected an option to "Show system apps"! Otherwise you might not find "Sec Media Storage" app on your list!