My S24ULTRA does not connect to WiFi 7

[Members_xbritFd]

It sees wifi7 connections but when I select one it changes to WiFi 7 

I contacted Samsung support in Portugal and the first thing they asked me to do was a factory reset which is something I'm not doing because it is a nightmare to re-establish bank accounts and other personal accounts.

Anybody with this problem?

My phone is an SM-S928B/DS

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Please Reset Network Settings

You won't lose data but you will need to re-enter your WiFi passwords.

Your mobile network will automatically update your APNs.

[Eltas]

I can barely use WiFi 6e... I have to be right next to the router for 6e to kick in.
Everywhere else is 6, which is kinda nice. But we all know it's not delivering the same as 6e. Lol

[AnnaMaz]

Hello @Members_xbritFd,

Thanks for reporting! Please also send an error report through Samsung Members app so that the developers can take a look at what may be the cause 

Have a good day!

[Potatow]

Im having this exact same issue with my ultra 24, using the archer be9300 router, all i get is 6e