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Can't save new contacts

(Onderwerp aangemaakt op: 03-06-2017 07:55 PM)
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Fifi2017
First Poster
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I have 36 contacts in my samsung galaxy s7 edge contact list. 

Now whenever I enter details for a new contact it looks like they are being saved. However, when I look in my contact list it turns out the new contact has not been saved.

How do I solve this?

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KevinW
Samsung Members Star ★
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Hi Fifi,

Where are you saving the contacts? On the phone itself, or on your SIM card, or on one of the associated accounts perhaps? What happens if you try to save them in a different location?

kevin-sig

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KevinW
Samsung Members Star ★
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Hi Fifi,

Where are you saving the contacts? On the phone itself, or on your SIM card, or on one of the associated accounts perhaps? What happens if you try to save them in a different location?

kevin-sig
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Fifi2017
First Poster
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Hi Kevin,

 

Thanks for your reply, it turns out I was saving my contacts to an emailaccount. Now I am saving them to my phone and that seems to be working fine.

 

Fifi

 

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KevinW
Samsung Members Star ★
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Glad to hear that! Have a lovely day :face-with-tears-of-joy:

kevin-sig
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