Problems after installing UI 4.0 / Android 12

[marcinsz1977]

Problem after update,with battery s21

[MartijnK]

Hi @marcinsz1977, good afternoon.

Thank you for reaching out to us! What do you experience with your phone? Do you also experience this when you have started your phone in Safe Mode? With the Safe Mode you start the device without installed third-party apps, the device then only boots with standard applications. Look here for information on how to start Safe Mode on your device: https://bit.ly/3gqindd

Kind regards,

Martijn

[marcinsz1977]

This is happend after last actualisation from samsung

[MartijnK]

Hi @marcinsz1977, good afternoon.

What happened exactly? And have tried the Safe Mode on your phone? Via the Samsung Members-app you can also send in an error report to my colleagues of the R&D department. They can investigate this and when this can be resolved by an update this will be rolled out as soon as possible 😇

Kind regards,

Martijn