Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Why samsung heated in the during internet surfing time?

(Topic created on: 12-12-2023 02:11 PM)
244 Views
sratim
Explorer
Options

Samsung J7 

When Im internet browsing, my mobile heating up.

0 Likes
2 REPLIES 2
JAMES4578
Samsung Members Star ★★
Options

Hi @sratim  Samsung Devices generally heat up  when  charging,using apps for extended periods , having a lot of applications running in the background,downloading large files and using power intensive applications and syncing large amounts of data.  Not usually too much of a concern though as you have an older Device which was released in 2015 it is possible the battery is under a bit of strain  and you will not be  receiving any updates.  you can use an app such as CPU-z to find out the temperature, only real concern if above 43°C  though.  

Some imformation here https://www.samsung.com/uk/support/mobile-devices/is-there-something-wrong-with-my-samsung-mobile-de... 

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


BandOfBrothers
Samsung Members Star ★★
Options

Just as a troubleshooting step try switching your Internet app. 

i.e 

I use the Samsung Internet App which works very well with no heating up of my phone. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "