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USB headphone not working for calls

(Topic created on: 09-06-2021 09:51 PM)
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user12
Student
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My phone is Samsung M31 . USB headphone works properly in every app except calls. It uses built in speaker . how can I solve this.

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6 REPLIES 6
xSteveuk
Mastermind
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Check your sound settings. ... Tap on Volume and similar settings to make sure your sound settings are turned on
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user12
Student
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I have checked sound settings but couldn't find anything. It works fine in other apps but when in calls it switches to in call speaker.

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xSteveuk
Mastermind
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Does this help

Making a call

Connect the headset to a smartphone or mobile phone beforehand.

Operate your smartphone or mobile phone to make a call.

When you make a call, the dial tone is heard from the headset. ...

Press the + or - button to adjust the volume. ...

To end the call, press the button on the headset again

_____________

If they're still not working, your headphones are the problem.

If your headphones do work in another device but not in your smartphone, your phone's the problem.

Check your sound settings. ... Tap on Volume and similar settings to make sure your sound settings are turned on
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Pugs1957
Samsung Members Star ★
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Do your headphones have a microphone?

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GBCyclist
First Poster
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Same problem A32
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MissyEll
First Poster
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Sane problem s22 bought 2 new headsets same issue
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