Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Transferring an app

(Topic created on: 19-08-2020 09:07 PM)
Budgie0658
First Poster
Options
Other Smartphones

I have an app (4 pics 1 word) which I have reached over 6000 and want to transfer it from a Samsung J5 to another phone (Galaxy A5 2017) I cannot work out how to save it and transfer it to the newer phone. I've tried asking the app helpline and Google and the directions they give don't match whats on the phone. Please can you help?

0 Likes
1 REPLY 1
Je655
Helping Hand
Options
Other Smartphones

Normally an app will provide an option to register your account to an email or phone number. But this app doesn't appear to have this option. If you own a computer you can try an app like "helium - app sync and backup" in the play store to transfer the app data. I've used it a long time ago and it worked then.

 

Hope this helps

0 Likes