09-07-2019 01:34 PM in
Other SmartphonesI put a dummy google account for my Samsung S8+ after the factory reset(something like udsfggfsfddfskgfkd@gmail.com) in order to let the service use it and protect my data(factory reset).
So now they returned the phone to me and I did a factory reset again to login with my google account now i getting the error:
"This device was reset, to continue to sign in with a google account that was previously synced on this device"
I actually have a 'google account that was previously synced on this device' but not the last one ! So basically I repaired my phone and now i can throw it away !
Please update the algorithm to work also with previous google accounts or I will hate google for the value of my phone - Remove google ads and switch to an iphone not much better with icloud but this would not happen.
10-07-2019 06:49 AM in
Other SmartphonesA Samsung Experience Store or Samsung Service Centre have the required software to reset this for you.
The same happened to me and wouldn't let me log in when I factory reset my phone @teoeter
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.