06-11-2020 10:17 AM in
I am still running a Galaxy Note 4, but I am having some issues with it freezing and suddenly rebooting....I can get to the boot cache as it produces an error, so I am thinking that a factory reset would be the best option?
I have installed Smart Switch on my laptop and in the process of backing up the entire phone....my question is as follows:
When I use Smart Switch, does it back up 100% of everything and when I restore, will EVERYTHING be back as it was?
Hope someone can please advise as soon as possible?
Many thanks and stay safe
06-11-2020 10:23 AM in
06-11-2020 10:26 AM in
Thanks for the quick reply, I guess I need to download and reinstall ALL the apps before restoring the data?
Sorry for the simple question, but I want to fully understand what needs to be done and processes before I hit the factory reset!
06-11-2020 10:32 AM in
06-11-2020 10:37 AM in
So, would i be correct in assuming that all I need to do once I have backed everything up is to initiate the factory reset?
I have not installed smart switch on my phone will I need to do that too, or does it just automatically transfer from my laptop to the phone....this is real scarey as it is a big thing I need to do, I have been using the Note 4 for over 4 years and NEVER had to reset it before!
06-11-2020 10:44 AM in