Hi all at the Samsung community.
( I just sent this post to the 'solve for tomorrow' community, thinking it was for non urgent posts 🙄
we live and we learn 😅)
I have just bought a new Galaxy A13 (android 12) phone, which is brilliant in comparison to my previous Android 8 Honor7S phone (not that it wasn't a great phone also) but this is much better 👍( and 4 years younger)
I find that when I try to take a screenshot, well, nothing happens. I should say, that a screenshot certainly doesn't happen 😢
One of two things happen.
1.
the first one is when I press the volume button first, it just displays the volume slider, and then pressing the side button has no effect other than it's normal side button pressing effect. But no screen shot 😢
2.
if I press the side key first, there are two possibilities:
2.1.
Quick press :
applies screen lock and turns off the screen.
2.2.
Long press :
it just displays the screen with the three buttons, Power off, Restart and Emergency mode.
Subsequently pressing the volume down button brings up the volume slider, but still no screenshot 😢
I suspect there is something I need to do in settings.
Can anyone out there help🤔
Many thanks for reading 👍
Joe
