27-06-2019 05:06 PM
I have my s8 for almost 2 years but recently, the screen started to discoloured (become faded and you can a lot of horizontal lines unless you put the max brightness) and the device will become hot. I need to switch the phone off and let it cool down but after several hours, the screen will become discoloured and hot again.
i tried putting it in recovery mode and soft reset but it doesnt seem to be working. does it mean that something is wrong with the hardware?
28-06-2019 07:07 AM
Your best course of action I feel would be to take the phone to a Samsung Experience Store or Samsung Service Centre.
Assuming it's not been dropped or had water damage.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
28-06-2019 01:07 PM
My Galaxy S8 started to become hot after I installed a VPN app which also zapped my battery. I uninstalled the VPN app and phone is back to normal. My screen does dim occasionally for no reason for which I have to restart the phone to sort it.