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Original topic:

Samsung M21 updates

(Topic created on: 18-06-2020 02:54 PM)
Mrbluepig
Apprentice
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Hello,

 

Is the spanish or german version of the Samsung Galaxy M21 receiving an update in Europe soon for the android April security patch?

 

I see the indian version has received this very recently.

 

Just to confirm I am talking about the offical EU spanish version: https://www.samsung.com/es/smartphones/galaxy-m21-m215/SM-M215FZBUPHE/

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3 REPLIES 3
AndrewL
Moderator
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@Mrbluepig: Updates are released in batches based on factors such as location, purchase date and network provider, therefore I'm unable to provide a definitive release date from this position. In the meantime I recommend enabling automatic updates via Settings > Software Updates, or reaching out to Samsung Support in your region for further clarification.
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Mrbluepig
Apprentice
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@AndrewL wrote:
@Mrbluepig: Updates are released in batches based on factors such as location, purchase date and network provider, therefore I'm unable to provide a definitive release date from this position. In the meantime I recommend enabling automatic updates via Settings > Software Updates, or reaching out to Samsung Support in your region for further clarification.

Thanks for the reply @AndrewL 

 

Sounds like a complex situtation! Shame samsung don't have a clear upgrade schedule for devices. 

 

The region I am in is the EU. Are you not the support I should reach out to for further clarification?

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JAMES4578
Samsung Maker ★
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@Mrbluepig  whilst  the Samsung Eu community site,   this is specifically the Uk/Ireland  community  and only deal with specialised support for these countries, though everyone is welcome to contribute.     Believe you are spanish and that community is here https://eu.community.samsung.com/t5/Spanish/ct-p/es 

 

Samsung support here https://www.samsung.com/es/support/ 

 

 

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.
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