Samsung Galaxy Note 8. Rear camera stopped working.

[stu47]

Hi,

Rear camera stopped working. Tested using Maga Cam = "camera stopped working". 

Disabled every app with camera permission = still inop.

Performed reset, cleared cache and data = still inop.

Before I pay £129 for Samsung to replace camera is there anything else I should try?

Thanks in advance.

Stu.

[BandOfBrothers]

You could try …

First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

Or as a last resort a factory reset after backing up and removing any relevant sd card.

Is the phone not still under it's 2 year manufacturing warranty  ?

[stu47]

Actually yes, you're right it is still under warranty as it's only 14 months old - thanks, I will contact my provider tomorrow. Thanks very much!
I did try the "safe mode" option but have not performed a reset.
I cant work out why the camera stopped working, phone hasn't been dropped (ever) and I've only ever taken 4 photos with this phone as I have my work mobile glued to my ear.
Thanks.

[BandOfBrothers]

Glad I could help @stu47