Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy A21s

(Topic created on: 13-04-2023 07:01 PM)
262 Views
Acecatmum
First Poster
Options
Hi. My fast charging has stopped working. I've done all the trouble shooting ideas. Turning it off. Turning off fast charge. Turning off wifi. Everything. It's only two years old. Does anyone have any more ideas? Thank you 
0 Likes
1 REPLY 1
AndrewL
Moderator
Moderator
Options

@Acecatmum: With Fast Charging enabled, please tap the Side Key to place your phone in an idle/locked state, then connect to your official Samsung charger via a power outlet. Does 'Fast charging' appear on screen momentarily, before reverting to 'Charging'? Alternatively, if you head to Settings > Battery and device care > Battery, does it say 'Fast charger connected' below the progress bar at the top of the screen?