Hi,
I'm hoping I can find some help here.
I have had this phone for 4 years, use it regularly with minimal issues (occasionally needing a little restart pick me up, but nothing out of the ordinary).
I uninstalled a game ("tiny islands" or something like that) and my phone froze before completing the uninstall - the screen showed my game launcher, with the app still present, but with the pop up at the bottom saying "app successfully uninstalled" (or words to that effect). It stayed like that for about 5 minutes completely unresponsive (usually when it crashes I can't at least turn off the screen), so I held the power button down until it turned off. It then tried to restart and I put in my pattern and it stayed on the unlocked padlock spinning screen for about 20 minutes before I held the power button down again to turn it off.
Since then I have tried charging it, tried soft resets, any kind of thing I can find that might turn it back on again, and nothing is doing anything. All I'm getting now is a screen that says "downloading - do not turn off target" which I was seriously worried was a virus, but a quick Google search shows it could have been me pressing a wrong order of butons. I'm pretty sure I didn't but that's besides the point.
I have now exited this screen 3 times, and it keeps coming back. And it's all my phone will do. No LEDs, only a quick buzz when that screen comes back, other than that it's basically a vegetable.
If anyone has any advice that might help before I fork out for an appointment a whole week away that may or may not even help me, I would be eternally grateful.
Thanks, Emily.
