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Phone not working after two factory resets

(Topic created on: 04-04-2022 05:13 PM)
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Lee007
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I can't make outgoing or incoming calls, text messages not being received since I installed DHL app. I deleted this app eventually but now phone is not working properly after I have reset to factory settings twice.

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TRY2HELP
Helping Hand
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take your sim out, then factory reset, then put the sim back in see that work
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Lee007
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I tried that but Samsung is asking me for two step verification but I can't receive text messages for the code.

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TRY2HELP
Helping Hand
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guess you might need to bring in your phone to your network provider to sort it out for you, could be the sim problem
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Lee007
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With Giffgaff so not an option.

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TRY2HELP
Helping Hand
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you can try using family/friend sim card to see that work,
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