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My A54 5G won't connect to my hime wifi

(Topic created on: 01-06-2025 07:30 AM)
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GracieMS
Apprentice
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For the past few months, my phone has been consistently dropping off from my home wifi and refusing to connect again. 

The router has been reset multiple times, forgotten the network, restarted my phone as well. Sometimes that will work, rest of the time it will not. It usually says incorrect password (which hasn't changed in a few years), and now that it could not connect to the network. 

I bought this phone in October 2023, right before my first day of work as my previous one died on me. I'm starting to think I may just have to buy a new one which I don't really want to do. I paid the full price when I bought it. This is really starting to frustrate me as I'm also a college student. 

11 REPLIES 11
GoanGeek
Samsung Members Star ★
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Hi and Welcome.

Try resetting your WiFi and Bluetooth connections under phone settings > about phone> Reset> Reset WiFi settings .

Also I am presuming your apps in both Samsung and Google play store are up to date.

Let us know how you get on.
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MNas04
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Have you also ensured that your phone software is up to date?
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GracieMS
Apprentice
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I have tried doing that, and it did not work. I have tried everything but factory resetting my phone which I really don't want to do. 

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GracieMS
Apprentice
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I have. Anytime there's been a software update, I install it within 24 hours. 

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MNas04
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Ok. Have you tried checking if the issue is affecting any other devices in your home
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GracieMS
Apprentice
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My laptop and PC connect perfectly fine. My mother's PC and phone also connect fine. 

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MNas04
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Are you using any wifi bandwidth like 2g or 5g on your phone
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GracieMS
Apprentice
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I'm able to use 5G or 4G. My router is also built for both for phones that have either one.

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MNas04
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Ok. Are you still experiencing the issue
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