Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Microphone problem on s8 plus

(Topic created on: 26-01-2023 12:31 AM)
357 Views
Morgy2
Journeyman
Options
While I am on a call my voice is intermittent to the other person. I can hear them ok. I hefne tested the mics using the diagnostic tool and they seem to be ok. Any ideas?
0 Likes
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

Does this happen everywhere or in a particular place @Morgy2 

As a process of elimination can you try another networks sim card i.e a Pay As You Go Sim and make a call and see how that goes.

I assume this is definitely not the other callers phone or connection  ?

You can run a diagnostic via the tool found in your Samsung Members app.

Ultimately a Samsung Service Centre can assess your phone.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Morgy2
Journeyman
Options
Thanks Bandofbrothers. I will try what you suggested. The problem is intermittent.
0 Likes