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M31 Internet issues

(Topic created on: 15-08-2023 07:18 AM)
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coyraww
Student
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My M31 is nearly 3 years old - software is up-todate. Recently when I'm away from home, specifically at the gym, and trying to listen to a podcast, the Internet access is very unreliable and keeps stalling - even though I'm supposedly connected to the WiFi. Rebooting the phone helps but only for a short while. I'm not short of storage. My son says it's the age of the phone. Is he right?
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3 REPLIES 3
-Robot-
Samsung Members Star ★
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Could just be the connectivity at the gym, have you tried it with WiFi off? Tried it not at the gym?
BandOfBrothers
MegaStar
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There's lots of variables to consider @coyraww 

Yes the age of the phone and the stability of the Wi-Fi connection in the gym.

As @-Robot- suggests see what Wi-Fi connection is like at home or in places like a coffee shop etc.

The alternative is to have a data connection if signal is stable in the gym.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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coyraww
Student
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WiFi is fine at home. Connection is poor at gym with WiFi off too. It used to be fine. It's the only place where I listen to anything that requires a good connection- ie when out and about elsewhere I'm just looking at random things where a slow response isn't so noticeable.
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