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Locked screen

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Hi is anybody here can help me to fix my phone. Why my phone is experiencing emergency calls only when my screen lock is on.

Superuser I
Superuser I



This could be your network provider or the sim card is failing.


As a process of elimination can you try your sim card in another phone and then see what happens.


When you unlock your phone does your phone make and take calls Ok ?


Try a soft reboot by turning the phone off and on.


A Samsung Experience Store  / Samsung Service Centre can run a diagnostic too.



My advice comes from being a UK Samsung Phone Owner.
I have no affiliation with Samsung.

Current Phone ~

Samsung Note 10 Plus 5G _256Gb >_ Samsung One Ui 2.5/ Android 10.

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