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Original topic:

J6 Mic died

(Topic created on: 25-01-2021 08:42 PM)
Forzabox7154_SM
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Other Smartphones
My galaxy j6's mic has stopped working completely. I've tried restarts and safe mode but nothing.😡
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1 Solution


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Solution
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

If you go into your phone app and dial *#0*# this will bring up a number of tests including the mic.

 

And or use the diagnostic tools in your Samsung Members App.

 

If the mic has failed and is not because of an accidental bump or water damage then please contact your nearest Samsung Service Centre or if you have the facility available where you live choose the Samsung Doorstep Repair service.

 

Samsung apply a 2 year warranty on their phone's  @Forzabox7154_SM 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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1 REPLY 1
Solution
BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

If you go into your phone app and dial *#0*# this will bring up a number of tests including the mic.

 

And or use the diagnostic tools in your Samsung Members App.

 

If the mic has failed and is not because of an accidental bump or water damage then please contact your nearest Samsung Service Centre or if you have the facility available where you live choose the Samsung Doorstep Repair service.

 

Samsung apply a 2 year warranty on their phone's  @Forzabox7154_SM 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.