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J6+ bootloop

(Topic created on: 24-02-2024 11:56 AM)
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I have this problem too

Snayzz
Journeyman
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Hello, I am contacting you because I have a problem with my J6+ it only restarts on the an error has occurred screen and it only restarts after a second, when I plugged it into my computer. this recognized it but it always does the same thing, I don't know how to do it if you could help me thank you very much.
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2 REPLIES 2
JerryS
Helping Hand
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Hiya, do you.get any more information in the error message in addition to "an error has occurred"? Are you able to boot the phone into recovery mode?
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Snayzz
Journeyman
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Hello, excuse me for the late response, but no, I have no additional information, even by restarting it in download mode it starts again. I therefore cannot access emergency recovery on smart switch. I'm running out of solutions...

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