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Original topic:

j6+ boot issues

(Topic created on: 14/01/21 00:25)
B00N
New Member
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Other Smartphones
hi my samsung j6+ wont boot properly. it boots to samsung screen then reboots also cannot boot to recovery, when doing so it boots into recovery for a moment then switches off. do anyone have any ideas. thanks 
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BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

It would be good if you could boot up just in time to enable Safe Mode @B00N 

 

Safe Mode disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

 

You could consider a Hard Reset but that will wipe your phone of your own saved date 

 

hardreset.info/devices/samsung/samsung-galaxy-j6-plus. 

 

Samsung Experience Store or Samsung Service Centre can take a look if they are open due to the pandemic.

 

I wish you all the best with this. 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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B00N
New Member
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Other Smartphones
hi. thank you for the reply. i have tried allsorts.
i dont get the chance to boot into safe mode it literally last for less than a second and then shuts down.
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BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

Have you tried the hard reset then via the link I supplied @B00N  ?

 

If all else has failed then it's time to let a Samsung Experience Store or Samsung Service Centre have hands on with the phone.

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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