j6+ boot issues

[B00N]

hi my samsung j6+ wont boot properly. it boots to samsung screen then reboots also cannot boot to recovery, when doing so it boots into recovery for a moment then switches off. do anyone have any ideas. thanks 

[BandOfBrothers]

It would be good if you could boot up just in time to enable Safe Mode @B00N 

Safe Mode disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

You could consider a Hard Reset but that will wipe your phone of your own saved date 

hardreset.info/devices/samsung/samsung-galaxy-j6-plus. 

Samsung Experience Store or Samsung Service Centre can take a look if they are open due to the pandemic.

I wish you all the best with this. 

[B00N]

hi. thank you for the reply. i have tried allsorts.
i dont get the chance to boot into safe mode it literally last for less than a second and then shuts down.

[BandOfBrothers]

Have you tried the hard reset then via the link I supplied @B00N  ?

If all else has failed then it's time to let a Samsung Experience Store or Samsung Service Centre have hands on with the phone.