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How to stop OneDrive pop-up (posted "fixes" do not work")

(Topic created on: 13-11-2020 06:11 PM)
1264 Views
groovecat
Apprentice
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Need help to stop repeated OneDrive Pop-ups.   

 

I followed the other threads, which DO NOT fix the problem.   Settings-Apps-SamsungCloud-Notifications... on my phone... the setting is fixed to "allowed"...  there is NO OPTION to turn notifications off.   I do not have OneDrive on my phone.  

 

Please help?  

13 REPLIES 13
DUMITRU79
Troubleshooter
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I have only 1 question : are you using One Drive ?
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groovecat
Apprentice
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No.   I do not have OneDrive installed on my phone.  

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DUMITRU79
Troubleshooter
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If you're receiving these pop ups , then , i think you have it ( it might be hidden)
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DUMITRU79
Troubleshooter
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👍

Screenshot_20201113-183823_Settings_3733.jpg

Screenshot_20201113-183809_Settings_3731.jpg

Screenshot_20201113-183842_Settings_3735.jpg

Screenshot_20201113-183748_Settings Suggestions_3729.jpg

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DUMITRU79
Troubleshooter
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you should start with that

Screenshot_20201113-183731_Settings_3727.jpg

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groovecat
Apprentice
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Yes.  Thank you.   That was the first thing I did... Settings-Apps-search... OneDrive is not in the apps list,  OneDrive does not come up in a search.   OneDrive is nowhere on my phone...  I do not use, nor have I ever used OneDrive.    The pop-up started a few weeks ago. 

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DUMITRU79
Troubleshooter
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Then go to Play Store and look for OneDrive . Take a screenshot & post it , please
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DUMITRU79
Troubleshooter
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like so

Screenshot_20201113-190126_Google Play Store.jpg

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DUMITRU79
Troubleshooter
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I do not use it either...but it's there
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