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Gallery missing all photos

(Topic created on: 13-11-2020 05:43 PM)
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JordanMarieR
Journeyman
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Hi! 
I wonder if anyone could help. I have the s10+ and I have went on to my gallery and have discovered all my pictures are gone! I have checked recycling bin and other obvious places and nothing! 
Any idea would be greatly appreciated ☺

2 Solutions


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Solution
DUMITRU79
Troubleshooter
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If they are backed up in Google Photos, you'd have to download all of them , to physically have them in your phone

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Solution
DUMITRU79
Troubleshooter
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While you're at it , can you close this post ? Take care 🙂

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9 REPLIES 9
Elfy
First Poster
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hi
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DUMITRU79
Troubleshooter
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Question : was your phone set to auto backup to One Drive / Google drive or any other drive ?
JordanMarieR
Journeyman
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come to think of it I do think this is the case as when I go to Google photos they are all there. is there any way to undo this and get them back into my gallery?
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Solution
DUMITRU79
Troubleshooter
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If they are backed up in Google Photos, you'd have to download all of them , to physically have them in your phone
JordanMarieR
Journeyman
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Yes they are, ok thats great. Thank you for your help!
DUMITRU79
Troubleshooter
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You're welcome. 👍
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Solution
DUMITRU79
Troubleshooter
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While you're at it , can you close this post ? Take care 🙂
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Did you figure out why they went missing?? Same happened to me, I am looking for answers!

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JordanMarieR
Journeyman
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so I figured that I pressed something on either my gallery or Google photos to move them to save storage but could never find them since. sorry
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