How to cancel repair request

[Members_rOiYIIf]

Hi, i recently requested for my phone to be repaired, but I have now decided against this. Is there anyway I can cancel this myself as its no longer needed?

[AsadM]

Hi @Members_rOiYIIf 

Hope you're doing well. If you're still looking to cancel your repair request, you'll need to contact our Support Team to help you get this cancelled. They can be contacted on 0333 000 0333.

[s44kkyy]

Will I get a full refund if I cancel my repair?

[BandOfBrothers]

Hi @Members_rOiYIIf 

As far as I'm aware you shouldn't have had to pay anything until the phone is assessed by a Samsung Service Centre and they advise if a costing is applicable. 

[Praisetasker]

Hi i want to cancel my repair request but i can't make a call because the phone is blank

[Members_fpGF0fG]

Please cancel my phone repair as it is now fixed. Regards Garnet Stevens 

[LukeB2]

@Members_rOiYIIf Please contact our Customer Services via 0333 000 0333, Live Chat, or via Social Media on Facebook, X, or Instagram, they will be happy to cancel any repairs for you. 

Our telephone lines are open Monday to Friday: 8am to 8pm and Saturday & Sunday: 9am to 6pm. Our Social Media Teams are available 9am to 9pm Monday to Sunday and our Live Chat is open 24 hours 7 days a week.