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Help I messed up the network unlock code

(Topic created on: 10-02-2024 11:10 AM)
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yuno-miles-fan
Journeyman
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I didn't know it and I ended up failing can someone help.
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12 REPLIES 12
Piper123
Maestro
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Hey there

Not sure what you mean by "network unlock code"?

If you need a PUK code to unlock your device, that comes from your network carrier. (You may also be able to access it if you have an online account - network dependent).
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yuno-miles-fan
Journeyman
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I do not have one plus I don't have a phone number since my parents won't let me have one.
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Piper123
Maestro
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Then not sure what you're ask is here
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yuno-miles-fan
Journeyman
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Because I cannot contact customer support.
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yuno-miles-fan
Journeyman
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Well I cannot contact customer support at all.
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yuno-miles-fan
Journeyman
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Well. I need help getting my first sim set up.
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Piper123
Maestro
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Ok so all you need to do is put the SIM in to your phone and, assuming you have a tariff or plan, it should automatically connect.

If you are going to pay as you go then you might need to top up first.

Or, does your phone have the SIM password enabled and is this why you are struggling to connect?
yuno-miles-fan
Journeyman
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It has a password which is why
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Piper123
Maestro
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Ok so does the SIM itself have a passcode or the device lock?

Myself I would factory data reset the device, start again and set your SIM up. Default code for SIM is usually 0000 and then you can change it to something you prefer. 6 digits is recommended.
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