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galaxy s9+ lower speaker stop working

(Topic created on: 22-04-2024 08:54 AM)
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jnlundberg
First Poster
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Hi,

on my galaxy s9+ the lower speaker stop working after a bit of use (making the sound distorted and with no bass).

A reboot will bring it back to normal, but quite soon the problem is back.

It behaves the same in safe mode.

All speakers work when doing hardware test *#0*#. 

I was in contact with support and all they noticed when doing a remote check was that the battery had only 40% efficiency left.

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What do you think I should do?  Should I just replace the battery and hope that it fixes it? Its an old phone so I should not put in too much money in it, but it works fine otherwise and I really do not want to buy a new phone if I can avoid it.

Cheers & thanks!

N.

 

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AtshaamY
Moderator
Moderator
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Hey @jnlundberg.

Does this happen during phone calls and when you're playing music or watching a video? Let's make sure your software is updated (Settings > Software update > Download and install).

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